I am not entirely sure everything is setup. What I need you do to do is try and test a few posts to the forum. Right now Jonathan and I are the only admins. Give things a try. Plan to the use the forum as the way to get support, ask questions and make feature requests.
I remove the ticket system which was the “SUPPORT” link in the top navigation. “FORUM” is now linked above. If anyone has any troubles let me know.